Dahlia Tuber Terms of Sale
Dahlia Tuber Sale Information, Terms & Conditions
By making a purchase of dahlia tubers from Lindsey Epstein Pottery, LCC, you agree to the terms and service.
Sale Date & Time
First sale is April 15, 2025 at 6:00pm ET. Subsequent restocks are likely as inventory is re-evaluated.
Ordering & Returns
Our Dahlia Tuber Sale is online only and all sales are final.
If you have an item in your cart, it is not reserved until you complete your order, successfully check out, and receive a confirmation order number and email. This functionality is related to e-commerce, and not something the farmers can control.
All sales are final and only qualify for a return if there is an issue with the item received, based on guarantees as outlined below (and are at the sole discretion of Lindsey Epstein Pottery, LLC).
Our Promise & Policies
Above all else, we want you to be happy with your order! Plant and tuber health is a top priority. We believe in working with nature and not against nature. Although we are not certified organic, everything is grown organically with plant and pollinator health in mind.
We are ruthless during dividing and save only our best tubers for the sale (the less-desirable tubers are what we grow!). That said, some varieties do store better than others, and some may be shipped with minor imperfections that will not impact viability or vigor (our field is a testament to this as this is mostly what we grow).
We follow the American Dahlia Society's "Gold Standard" for dividing by using sanitized tools between divides. Everything is triple labeled, and those labels are carried throughout the entire process, from planting to storing to dividing to shipping.
We guarantee that your tubers will arrive to you with at least one viable eye. Upon receipt of your order, please inspect your tubers immediately. If you have any concerns, please email me at Lindsey@lepottery.com within 5 days of receiving your order. The email should include your order number and a photo. At the sole discretion of Lindsey Epstein Pottery, we may either replace or refund your order. Please note that the Shipping Cost for your order is non-refundable.
After 5 days from shipment, the buyer assumes all responsibility. While your satisfaction is of the utmost importance to us, we cannot be held responsible for improper storage once you receive your tubers, growing conditions, neglect, pest damage, rot after planting, and so forth. Similarly, if you decide to pot up your tubers for cuttings or otherwise, we cannot be held responsible for rot, desiccation, mold, plant failure, and so forth (these are advanced growing techniques and a lot can go awry, even for experienced growers and perfectly-viable tubers—choosing to do so is at your own risk).
Although we do our best to provide you with the healthiest true varieties, mistakes can happen. If for some reason, the tubers you order are not what you expected, please email me at Lindsey@lepottery.com to resolve any issues.
RETURNS: If you wish to return your order, returns can be requested within 5-days of delivery. Buyer is responsible for return shipping & insurance. Original shipping costs will not be refunded. Return payments will be issued to the original payment method.
I follow ADS recommendations of culling the field of any suspicious plants during the growing season, randomly test, sanitize between tools, and use several organic biological methods to keep pests controlled. I do everything within our power to ensure healthy stock. That said, by purchasing tubers from us, you accept the fact that dahlias sometimes get disease, and that these are not 100% avoidable and/or detectable (as plants can be asymptomatic). In fact, according to the American Dahlia Society's ongoing virus research, an average of 87% of healthy, asymptomatic dahlia plants carry at least one dormant virus. Interestingly, one ADS study found that 38% of clean stock planted from previously negatively-tested plants in 2016 tested positive in 2017.
Payments
Payment can be made through either PayPal or a major credit card.
Shipping
All orders will be shipped within 1-3 business days of your order. I can only ship to the United States (sorry, no international tuber orders at this time). Once your order ships, you'll receive a confirmation email with tracking information. Be sure to track your package carefully. We cannot be held responsible for packages left outside overnight.
ANY SHIPPING OVERAGES WILL BE REFUNDED: Shipping charges are automatically calculated by estimated weight through the e-commerce website. Once your order is packed an actual weight/package size is determined, any shipping overages will be refunded to your payment method.
All packages will be insured.
At this time, I do not recommend choosing the USPS Ground Advantage or UPS Ground Saver services. These packages may appear to have a cost $1-2 cheaper than USPS Priority or UPS Ground, but they can take 2-3 times longer for delivery and have a history of getting lost or damaged. If you select USPS Ground Advantage or UPS Ground Saver and the cost of shipping can be covered for the upgraded service, I will choose that for you. If there are not enough funds to cover the upgrade, your order will be shipped for the economy service.
Local Pickup: Studio pickup is available for local customers- please select 'studio pickup' at checkout. Sometimes Apple Pay customers don't have this option- please let me know if you'd prefer studio pickup instead of shipping if that happens to your order.
If you end up placing multiple orders, please let me know so that I can combine the shipping for your orders.
Dahlia Care Tips
If you are unable to plant right away, be sure to have a plan for storing your tubers. Storage can be tricky business and entirely dependent on your unique climate and location. Here at the farm, we store our dahlia tubers in vermiculite in our cooler (a cool, dark place between 45–55 degrees F works well) and around 70% humidity. Be sure to check often for rot and/or desiccation as dahlia tubers are sensitive to moisture and are prone to rot in wet conditions.
Plant dahlia tubers in the spring, after all danger of frost has passed. If there is excessive rain in the forecast, wait until this passes, as dahlia tubers are prone to rot in super wet conditions.